FAQ
Where does Bec's Pampered Paws operate?
We are based in Charleston, WV and primarily operate within the Alum Creek-Charleston-Nitro area, but we are always looking to expand to areas outside of this vicinity.
Where do we perform the grooming service?
We pride ourselves on being a professional, mobile grooming option where all services are performed within the comfort and familiarity of our clients home.
Is this a van service?
Currently, Bec's Pampered Paws does not perform grooming services within a van or trailer. Although we do hope to expand and offer the option down the road-- stay tuned!
How does it work?
We strive to make our service as easy, convenient and efficient as possible. Starting with unloading our vehicle, all we need is for you to open your door to us. We bring everything necessary to complete the full grooming service, including a portable grooming table, a high-power velocity dryer, hose connections that connect to any type of tub or faucet, and all general grooming supplies.
We ask for access to a utility sink (for x-small-small pets), a tub, or walk-in shower in order to bathe your pet, and a spot in your home (preferably with good lighting) to finish the remainder of the groom in. That's it. We unload, set up, groom, take down, clean and are out the door within the time of an average groom, and you get some rest and relaxation on your day off!
Do I need to supply certain items?
To keep things running as smooth as possible, we ask our clients to supply are: a broom/dust pan or vacuum, and if possible, 2 towels. If these items are ever an issue to provide, please let us know, and we can bring them along!
Why choose house-call instead of a mobile van service or brick-and-mortar salon?
There are plenty of reasons why someone may choose house-call over a standard salon or even a van! Here are some reasons why our clients choose us:
House call, like a mobile van service can be amazing for low mobility dogs or dog owners, who can't make it to a standard brick and mortar salon on a regular schedule, or those who simply enjoy the luxury of not having to.
House-call can be a more cost-effective option than some van-based salon services, making it a better option for those on a financial budget!
House-call is a great option for owners who are hesitant to leave their dog alone in a typical salon or van, whether due to a bad salon experience, their pups reactivity to different environments, or simply wanting to understand their dogs grooming behavior and needs on a more intimate level.
Bec's Pampered Paws, no matter if we are operating in a van, a salon, or in-home, will aways offer "special care" grooming options where your limited mobility or reactive pups comfort and quality of care will always come first, and rushing through a groom is not an option. Every dog has different needs, and require a personalized level of care. We recognize that, and we don't cut corners. We want our clients to feel truly at home with us. So we meet them exactly where they are.